Refund policy

Last updated: September 30, 2026

A wall size upgrade is a digital product that is applied immediately when payment completes. You may request a full refund within 14 days of payment, as long as the wall has never held more faces than the previous size's maximum since the purchase (for a free wall, 12 faces).

Once the wall has held more faces than that, even if drawings were deleted later, the upgrade has been used and is not refundable. A duplicate purchase for a wall that already had that size is refunded in full. A refund does not remove drawings from the wall.

To request a refund, email hypernudge@gmail.com with the wall link or the receipt number. Paddle, our merchant of record, may also process refunds under its own policy. Refunds go back to the original payment method.

The full terms are in section 14 of the Terms of Use.